Shipping policy

Shipping Policy

Last Updated: October 30, 2026

Thank you for shopping at COLVIN JOAN JAMESON Store. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are processed during business days, excluding weekends and applicable holidays.

Processing times may vary depending on product availability, order volume, and operational conditions. Available processing estimates will be provided on the product page, during checkout, or in order communications.

Shipping Destinations

Available shipping destinations and delivery methods will be displayed during checkout. Shipping availability may vary by product and destination.

Shipping Rates

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Any free-shipping offers are subject to the conditions stated in the relevant promotion.

Estimated Delivery Times

Delivery estimates depend on the shipping method, destination, and carrier. Available estimates will be communicated during checkout or in shipping notifications.

Delivery dates are estimates and may be affected by weather, carrier delays, holidays, and other circumstances beyond our control.

Order Tracking

When tracking information is available, it will be sent to the email address associated with your order.

Please allow time for the carrier's tracking system to update after your package has shipped.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete when placing an order.

If you notice an error, contact anhvica38@gmail.com as soon as possible. Address changes cannot be guaranteed after an order has been processed or shipped.